Creator Privacy Notice

Last updated September 30, 2026

This notice explains how Jardine Entertainment LLC (Ragescape) and Chopscape LLC (Chopscape) collect and use personal information about creator partners in the Creator Partner Program, what is shown publicly on your creator page, and what we show you about followers. Our general website privacy policy is here.

At a glance

• We collect the details you give us to run your account, show your page and pay you, plus security records such as logins and IP addresses.
• Your creator page is public by design, but only items you choose and we approve appear on it.
• Stripe, not us, holds your bank details and tax ID.
• You see anonymous analytics and booking details, never followers' names or contact details.
• We do not sell or share your personal information for advertising.

Information we collect about you

Categories of information, examples and why we use them

Information	Examples	Why we use it
Identity and contact	Name, email, phone	Create and manage your account, contact you, support requests
Channel details	Main platform, handles, audience size range you choose to give	Review your application, build your page and social links
Public page	Display name, photo or logo, bio, headline, pick note, video link, colours and layout	Show your creator page and printed materials
Codes and analytics	Your codes, page visits (anonymous), the platform a visit came from, booking clicks, credited bookings, fees and tier	Calculate and pay your fees and show your analytics
Agreement records	Terms version accepted, the age and disclosure confirmations, date, time and IP address	Prove what was agreed
Security and audit	Login times, IP addresses, account and page changes, cash-out requests	Protect accounts, prevent fraud, resolve disputes
Payout status	Your Stripe account ID, payout status, transfer references	Send your cash-outs and reverse them if needed
Messages	Support and content-visit requests	Answer your questions and arrange visits

Held by Stripe, not us: your bank account, identity documents, Social Security or tax ID number and W-9 information, under the Stripe Privacy Policy (opens in a new tab).

What is public

Your creator page at ragescaperooms.com/c/yourcode/ shows your approved display name, photo, bio, headline, pick note, video link and social handles, your code, and that you are a paid partner. After a code has 10 or more visited bookings, the page may show how many people have booked through it. The page is kept out of search engines, but anyone with the link can see it. Removing any item takes it down straight away. We delete replaced or removed photos.

What we show you about followers

For each booking credited to you, your portal shows the date, venue, attraction, status and your fee. We never show followers' names, emails, phone numbers or payment details. Visits are counted with a scrambled one-way code made from the visitor's IP address, browser and the date, so we can count unique visitors without knowing who they are. The platform a visit came from is worked out from the link tag, the in-app browser or the referring website. To check for self-referrals, we compare scrambled versions of a guest's email and phone with yours; we never show you the result.

When someone opens a creator link, our website saves the code in a small first-party cookie (rshr_ref, plus rshr_refk noting that it is a creator code) on their browser for 30 days, so their discount and your credit follow them to our booking pages. It contains only the code, is not used for advertising, and can be cleared in the browser at any time.

Who we share information with

• Stripe, to create your payout account and send payouts;
• Service providers that host our website, send email and run our booking system (Acuity Scheduling), only to run the Program;
• Between Ragescape and Chopscape, because both companies run the Program together;
• The public, for the approved items on your creator page;
• Authorities or advisers where the law requires it, to protect rights or safety, or for tax and accounting; and
• a successor that takes over the Program, including a wider local marketplace it becomes part of, who must honour this notice.

We do not sell your personal information or share it for cross-context behavioural advertising.

How long we keep it

We keep your account information while your account is open. After it closes we take your page down straight away, keep payment, fee and tax records, the audit log and agreement records for 7 years for tax, accounting and legal purposes, and delete or anonymise other information within 12 months. Anonymous visit counts may be kept longer as statistics.

Your privacy rights (including California)

You can ask us to tell you what personal information we hold about you and how we use it, give you a copy, correct it, or delete it. California residents have these rights under the California Consumer Privacy Act as amended by the CPRA, along with the right to limit use of sensitive information (we only use it to pay you and meet legal duties) and the right not to be treated differently for using these rights. Some records must be kept even after a deletion request, as explained above. To make a request, email info@ragescaperooms.com or open a support request in your portal. We will confirm your identity using your account email and reply within 45 days. You may use an authorised agent; we will verify both you and the agent.

Security

We protect the portal with encrypted connections, hashed passwords, rate limits and an audit log of sensitive actions. Please use a strong password that you do not use elsewhere.

Children

The Program is only for adults aged 18 or over, and we do not knowingly collect information from children for it.

Changes and contact

If we change this notice in a meaningful way we will email you and update the date above.

info@ragescaperooms.com (Ragescape) · info@chopscape.com (Chopscape)
1906 Oceanside Blvd, Oceanside, CA 92054

Creator Partner Terms · Creator portal